Parish Clerk Gail Hubbard
Littlebourne Parish Council
7 Bifrons Road
Bekesbourne 
Canterbury
Kent CT4 5DE
clerk@littlebournepc.org
01227 721500

When you contact us or attend a Council event or consultation:

The personal information you provide (such as name, address, email address, phone number, and organisation) will be processed and stored to enable us to contact you and respond to your correspondence, provide information and/or access our facilities and services.

Your personal information will be not shared or provided to any other third party unless you agree that this may be done to assist your enquiry. For example, The Council may ask to forward your enquiry to another authority responsible for the matter that you have raised. We will share housing Local Connection forms with Canterbury City Council, Sanctuary Housing and/or Southern Housing. We will share Allotment tenancy agreements with Littlebourne Horticultural Society.

The Council’s Right to Process Information under the General Data Protection Regulations is provided by at least one of the following:

• Your consent. You are able to remove your consent at any time. You can do this by contacting the Clerk (details above)
• We have a contractual obligation
• We have a legal obligation
• We have a vital interest
• We need it to perform a public task
• We have a legitimate public interest

If you have any concerns about the use of your personal information, you can make a complaint to us at clerk@littlebournepc.org. You can also complaint to the ICO if you are unhappy with how we have used your data.

Information Commissioner’s Office
Wycliffe House
Water Way
Wilmslow
Cheshire
SK9 5AF

0303 123 1113
www.ico.org.uk

This accessibility statement applies to www.littlebourne-parish-council.co.uk

This website is managed by Littlebourne Parish Council. We want as many people as possible to use this website; this means you should be able to:

• Change colours, contrast levels and fonts
• Zoom in on text
• Navigate most of the site using a keyboard
• Navigate most of the site using speech recognition software
• Listen to most of the website using a screen reader
We’ve also made the website text as simple as possible to understand.

How accessible this website is
We know some parts of this website are not fully accessible:

• Most older PDF documents are not fully accessible to screen reader software
• You cannot skip to the main content when using s screen reader
• There are colour contrast issues between foreground and background on some pages
• There are some link names that are not descriptive enough
• The moving photo montage on the Home page is not fully accessible
• There are some photographs that require text alternative

Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille;
Email clerk@littlebournepc.org

Call 01227 721500

We’ll consider your request and get back to you within 14 days.

Reporting accessibility problems with this website
We are always looking to improve the accessibility of the website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact:

The Clerk Gail Hubbard
clerk@littlebournepc.org
or 
The Chairman Peter Farrow
cllr.farrow@littlebournepc.org

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (websites and mobile applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (http://equalityadvisoryservice.com/).

Technical information about this website’s accessibility
Littlebourne Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (websites and mobile applications) (No.2) Accessibility Regulations 2018.

Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 (https://www.w3.org/TR/WCAG21/) AA Standard, due to the non-compliances listed below.

Non-accessible content
The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add all text alternatives by December 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.

Navigation and accessing information
There’s no way to skip the repeated content in the page header
There are colour contrast issues between foreground and background on some pages
There are some link names that are not descriptive enough
The moving photo montage on the Home page is not fully accessible

Interactive tools and transactions
Not relevant to our site
We only provide forms that require printing and completing rather than interactive forms.
There are no transactions available on our site.

Content that’s not within the scope of the accessibility regulations
PDF’s and other documents
Some of our PDF’s and word documents are essential to providing our services. The accessibility regulations do not require us to fix PDF’s or other documents published before 23 September 2018 (http://www.legislation.go.uk/uksi/2018/952/regulation/4/made) if they’re not essential to providing our services.

Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations (http://www.legislation.go.uk/uksi/2018/952/regulation/4/made).

What we’re doing to improve accessibility
We will aim to carry out the below within 6 months of adopting this policy:

New images loaded onto the website will have text alternatives and existing ones will have the text added.
The colour contrast issues will be rectified.
Links will have discernible text (those added and those existing will be amended)
The moving photo montage will be removed and replaced with static images with text alternatives.

Preparation of this accessibility statement
This statement was prepared on 2nd September 2020. It was last reviewed on 2nd September 2020. This website was last tested in August 2020. The test was carried out by Littlebourne Parish Council.